1. Eligibility for Refund

1.1. 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for new subscriptions to the Service. If you are not satisfied with the Service for any reason, you may request a refund within 30 days of your initial purchase date.

1.2. Refund Requests: To request a refund, you must contact our customer support team within the 30-day refund period and provide a valid reason for your dissatisfaction with the Service.

2. Refund Process

2.1. Verification: We may require additional information or verification to process your refund request, such as proof of purchase or details about the issues you encountered with the Service.

2.2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow up to [number] business days for the refund to be processed and reflected in your account.

3. Exceptions to Refund

3.1. Renewals: Renewal fees are non-refundable unless otherwise specified in our Renewal Policy. Please refer to our Renewal Policy for more information on cancellation and refund procedures for subscription renewals.

3.2. Abuse of Refund Policy: We reserve the right to deny refund requests in cases of suspected abuse of our refund policy, including but not limited to excessive refund requests or fraudulent activity.

4. Contact Us

4.1. Questions: If you have any questions about this Refund Policy or would like to request a refund, please contact us at [email protected].